It is odd John you are suggesting the members questioning MI are the ones out of line here, yet it seems we all feel the same way ( in that many of us are frustrating).
I have contacted Axel Kostler, as I have bought a few parts from him over the last 18 months and did contact MI some time back, and received a response which was appreciated.
The issue we have is simple, we waited with great anticipation for the new bikes (which it was clearly implied would be released early in the new year), we are now almost in April, yet they aren't ready and we have heard nothing.
John, I have a few questions for you.
Do you think MI should let potential buyers know what is going on?
Do you think it is fair that we expect this to come in the way of a press release given it appears it is their preferred mode of communication?
Can you appreciate why people are dissapointed the release of these bikes are so late?
The way I am reading your posts it is as if companies such as MI have no obligation to the people who follows their progress, those same people who will end up being potential buyers.
As for MI running the business the way some of us see fit, it may come as a surprise that some of the members here run very successful business, and thus see the need for companies to be up front with customers and that their is an expectation that customers demand a certain level of service (which in this case is the desire for information).
A press release late December letting everyone know there had been some delays (after they encountered the mysterious problems) but they were still on track would have been very simple and would have made the world of difference to peoples attitudes.
Sure some people would still be frustrated but I am sure most of us would feel a lot better as we are being kept in the loop.